Privacy Policy.

We collect information you provide to us directly, information collected automatically when you use our website, and information from trusted third parties such as payment processors and verification partners.

• Information you give us: name, email address, phone number, city, course interest, age, education background, work experience, government ID where required for enrolment, photographs for student records, and any information you submit through inquiry, application, payment or feedback forms.
• Information collected automatically: device type, browser, IP address, pages visited, time spent, referring URL, and similar usage data collected via cookies and analytics tools.
• Information from partners: placement and recruitment information shared by our 110+ partner salons, payment confirmation from gateways, and certification data shared with the Beauty & Wellness Sector Skill Council (B&WSSC).

• To respond to admissions inquiries, schedule academy tours and counselling sessions.
• To process enrolments, payments, refunds and certification.
• To deliver course content, assessments, attendance and placement assistance.
• To send important transactional updates (batch start dates, schedule changes, certificate dispatch).
• To send marketing communications about new courses, scholarships, events and offers — you may opt out at any time.
• To comply with legal, regulatory and tax obligations under Indian law.
• To prevent fraud, secure our website, and improve our products and services.

We process your personal data on one or more of the following grounds: your consent; the performance of a contract (such as your enrolment agreement); compliance with a legal obligation; and our legitimate interests in operating, securing and improving Studio11 Pro Academy.

We do not sell your personal information. We share it only as needed with:

• Partner salons for placement and apprenticeship opportunities (with your consent).
• B&WSSC and other certifying bodies for issuance of government-recognised certificates.
• Payment processors, communication providers (SMS, email, WhatsApp Business) and IT vendors who act as our processors under contract.
• Government and law-enforcement authorities when required by Indian law.
• A successor entity in the event of a merger, acquisition or reorganisation.

We use cookies and similar technologies to remember preferences, measure traffic and improve our website. You can disable cookies in your browser settings, but some parts of the website may not function as intended.

We retain personal information for as long as necessary to fulfil the purposes set out in this policy, comply with our legal obligations, resolve disputes and enforce our agreements. Student academic and certification records are retained for the duration required by the certifying authority.

We use reasonable administrative, technical and physical safeguards to protect personal information against unauthorised access, alteration, disclosure or destruction. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but we work continuously to protect your data.

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal and regulatory retention requirements.
• Withdraw consent for marketing communications.
• Lodge a complaint with the appropriate data-protection authority.

To exercise any of these rights, write to us at care@studio11proacademy.com.

Our courses are intended for individuals aged 16 and above. We do not knowingly collect personal information from children under 16 without verifiable parental or guardian consent.

Our website may link to third-party sites (e.g. partner salons, social platforms). We are not responsible for the privacy practices of those sites. Please review their privacy policies before sharing information.

We may update this Privacy Policy from time to time. Material changes will be notified on this page with a revised "Last updated" date. We encourage you to review the policy periodically.

Questions or concerns about this policy or our data practices? Reach out to our Grievance Officer:
Studio11 Pro Academy
Email: care@studio11proacademy.com
Phone: +91 73370 48847